Posted on: October 27, 2017

Weber Area Dispatch Hosts Ribbon Cutting Ceremony for Newly Renovated 911 Center

Dispatch Ribbon Cutting

Ogden City celebrated the ribbon cutting of the expanded Weber Area Dispatch 911 & Emergency Services District dispatch center on October 24, 2017. The need for the center had been in discussion for 9 1/2 years. It was only recently made a possibility due to the support of Ogden City and the community.

“We’re grateful to the Weber County Commissioners and the Administrative Control Board for approving the project, and we’re grateful to Ogden City Council and Ogden City administration for gifting us with the land to use for the facility,” said Tina Mathieu, the Executive Director for Weber Area Dispatch 911. “Without the land, the amount needed to build the facility would have cost the taxpayers a lot more, so this is significant.”

The newly expanded 911 Center serves 76 employees and is staffed 24 hours a day, 365 days a year by professional 911 Dispatch personnel. The 8,400 sq. ft. added onto the 3,300 sq. ft. of their former location includes a state-of-the-art 911 Center, training room, break room, conference room and office space. The new center also takes into account the mental wellbeing of its staff by providing a "quiet room," where dispatchers can compose themselves after handling any severely unsettling calls.

Mathieu advised that the expansion was needed due to the concerns of fitting the necessary number of dispatchers in a 1,300 sq. ft. room. The dispatchers were close enough to each other at their workstations that the sound would bleed and potentially distort other calls being taken. The expanded space for the dispatch area of 4,200 sq. ft. will help improve efficiency. Weber Area Dispatch 911 will utilize their new facility to continue providing 911 services and public safety dispatch services to twenty-five local, state and federal law enforcement, fire and EMS agencies in Weber and Morgan Counties. 


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