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Welcome to Ogden City » City Government » Management Services » Risk Management » Faq's
Faq's

FREQUENTLY ASKED QUESTIONS:

 

Does it cost me anything to file a claim?

There is no cost associated with the filing of a claim.  Claim Form

 

Why can the claim form be faxed but not emailed to Risk Management?

We need to have the original signature fo the person making the claim on file.

 

What information do I need to send in with my claim form?

As with all claims, you should provide any information that you believe will support your claim. (i.e., estimates, photographs and diagrams)

 

What happens to my claim?

After your claim is reveived by Risk Management, it is assigned to a Claims Representative. The Claims Representative reviews the claim and supporting documents. If the claims representative has any questions, he or she will contact you. If not, he or she proceeds with review of your claim.

 

Once I file my claim, how long does it take to hear for Risk Management?

The Claims Representative will mobe quickly to resolbe your claim. State law allows a 45-day period to conduct the investigative process. As soon as the Claims Representative has all the necessary information, you will be advised if your claim is approved or denied.

 

If my claim is denied, what is my next step?

When a claim is denied, the calimant is provided with a written response outlining the remedies allowed by state law.

 

 

 
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